Last Updated: April 2, 2026
ModernSam (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://modernsam.com) or our mobile application (“the App”).
If you have any questions or concerns, contact us at support@modernsam.com.
1. Consent
By using our website or app, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information in the following ways:
- Directly from you: When you create an account, contact us, complete a survey, or otherwise interact with us.
- Automatically: Through log files, cookies, analytics tools, or other tracking technologies.
This may include:
- Name, email address, phone number
- Account registration details
- Device information, IP address, browser type
- App or website usage data
- Any content you submit or send via support or chat features
We do not knowingly collect personal information from children under 13.
3. How We Use Your Information
We use your information to:
- Operate, maintain, and improve our website and app
- Customize your experience
- Communicate with you about updates, features, or promotions
- Provide customer support
- Develop new features or functionality
- Prevent fraud and ensure security
- Comply with legal obligations
4. Log Files & Analytics
We collect log data to analyze trends and usage patterns. This includes IP address, browser type, device type, timestamps, and pages visited. This data is not personally identifiable on its own.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Store user preferences
- Track user activity and performance
- Personalize content and ads (if enabled)
You can manage or disable cookies in your browser or device settings.
6. Third-Party Services
We may use third-party services (e.g., analytics providers, ad networks) that collect data to help us understand performance or deliver personalized content. These services may use cookies, device IDs, or other tracking technologies.
ModernSam does not control how these third parties collect or use your data. Please refer to their privacy policies.
7. Your Privacy Rights
Under GDPR (EU Users)
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
Under CCPA (California Residents)
- The right to know what personal data we collect and why
- The right to request a copy or deletion of your data
- The right to opt out of the sale of personal data (Note: ModernSam does not sell user data)
To exercise any of these rights, email us at support@modernsam.com. We will respond within 30 days.
8. Children’s Privacy
ModernSam is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us and we will remove it promptly.
9. Data Security
We use appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.
10. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Account information is generally retained while your account is active. Users may permanently delete their account at any time through the account settings within the app. When an account is deleted, we will remove the associated personal information within a reasonable timeframe, except where we are required to keep certain information for legal, security, or fraud prevention purposes.
Some technical logs or analytics data may be retained for a limited time to help us maintain and improve the performance and security of our services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Services after any updates indicates acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or data requests, please contact us:
Email: support@modernsam.com
Website: https://modernsam.com